Nov 20, 2007

SPECIAL ALERT: BlackBerry Outage Scheduled For Sunday 11/25/2007

We have heard of a potential outage for the Americas and Asia-Pacific on the 25th of November (Sunday) for 20 minutes sometime between 12:00 AM EST and 3:00 AM EST due to a firmware update.

Effected Areas Of Service:
* BlackBerry Enterprise Servers (BES) may be unable to connect to the BlackBerry Infrastructure during the maintenance. I recommend that nobody even log on to any of the 4 BES servers during this time as you may experience issues relating to the maintenance.
* Users may be unable to send or receive any email messages during the maintenance.
* Users may also be unable to register their device, roam in another location, or use other services such as Internet browsing or Blackberry Messenger.
* Devices may not receive new service books during the maintenance.
* Enterprise Activations may not work during this maintenance.
* PIN to PIN messaging may not work during this maintenance.

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